Email Resume: Human Resources Department

COMMERCIAL LINES ACCOUNT MANAGER

Summary

Responsible for the day-to-day servicing of commercial lines clients including new and renewal business processing and maintenance of exceptional Customer relations with the client, insurance companies and other third parties

Principle Responsibilities

• Manage and retain existing book of business
• Review and process renewals, new policies, and policy changes
• Handle questions, research and resolve problems
• May be required to make recommendations for coverage additions or changes
• Interact with carriers and internal/external customers to ensure delivery of exceptional Customer service and adherence to policies and procedures
• Manage the process of, and prepare renewal submissions for marketing including application(s), necessary exhibit(s), narrative(s), collection of loss runs and answers to underwriting questions
• Submit applications to eligible and appropriate carriers and follow up to ensure timely receipt of quotations and policies
• Assist in managing receivables
• Perform other duties as may be required or assigned

Requirements

• Valid Property and Casualty license
• Two (2) or more years of commercial multi-line property and casualty experience
• Insurance designation preferred
• Exceptional organization and customer service skills
• Excellent interpersonal, analytical, written, and verbal communication skills
• Must be an enthusiastic self starter, flexible, be able to multi-task and delegate or handle responsibilities with minimal supervision
• PC proficiency required. MS Office (Word and Excel) preferred

 

COMMERCIAL LINES ASSISTANT ACCOUNT MANAGER

Summary

Responsible for the day-to-day servicing of commercial lines clients including new and renewal business processing and maintenance of exceptional Customer relations with the client, insurance companies and other third parties

Principle Responsibilities

• Review and process renewals, new policies, and policy changes
• Handle questions, research and resolve problems
• Process certificates of insurance, evidence of property as necessary. Request corresponding endorsements
• Interact with carriers and internal/external customers to ensure delivery of exceptional Customer service and adherence to policies and procedures
• Follow up on receipt of loss runs, loss control recommendations, driver information, etc
• Perform other duties as may be required or assigned

Requirements

• Two (2) or more years of commercial multi-line property and casualty experience is preferred but not necessary
• Exceptional organization and customer service skills
• Excellent interpersonal, analytical, written, and verbal communication skills
• Must be an enthusiastic self starter, flexible, be able to multi-task and delegate or handle responsibilities with minimal supervision
• PC proficiency required. MS Office (Word and Excel) preferred